We never sell, rent or otherwise disclose user information unless we are required to by law, and then only to the minimum possible extent the law allows.
We do not store or retain user email addresses.
We retain a copy of your converted files for up to 24 hours, to permit you adequate time and ease to download your files. After 24 hours, the files are permanently and completely eliminated from our system. We do this to ensure security and reduce the load on our servers, allowing more people to get fast access to the same great solutions Docuverter offers. Because of this, we also cannot archive files at any time, for any reason, regardless of user permission or lack thereof.
We do not and cannot access the contents of your files, ever, for any reason.
We cannot retrieve previously converted files and never give access links to anyone but the originating address stated on the conversion request.
Access links are valid for 24 hours, after which the document no longer exists in our system and the link is invalid.